Shipping & Returns
Customer Service
We want you to be happy with you purchases and your experience to be pleasant. If you have any questions you are always welcome to contact us and we will get back to you as soon as possible.
Shipping Information
US orders
- Shipping within the United States is $25.00
- USPS priority mail $10.00
- Express shipment are available upon request.
- Orders can not be delivered to PO Boxes
- In stock orders usually shipped within 7 days
- Out of stock jewelry and special orders can take 4 to 6 weeks to a arrive. You will be notified if this is the case with something you ordered.
International orders
- USPS international express $35.00 can take anywhere from 7 days and up to arrive not counting weekends and holidays.
- Express international shipment available up on request, through DHL, Fed Ex or UPS International. 3 to 5 days. Carrier and rates depending on the country.
- If you wedding is in less then 3 weeks of ordering. Please consider upgrading to DHL or Fed Ex for a guaranteed delivery date.
- In stock orders usually shipped within 7 days
- Out of stock jewelry and special orders can take 4 to 6 weeks to arrive. You will be notified if this is the case with something you ordered
- IMPORTANT – All prices exclude taxes and duties of the countries. Each country has its own customs, import duties and taxes and you, as the customer, are responsible for them.
Return Policy
We work hard to bring you a large selection of stunning high quality jewelry. We want you to be happy with your purchase. If you are not satisfied with an order you received, we do offer returns with a restocking fee.
- Returns and exchanges must made within 7 days of receiving the order.
- All returned merchandise must be in unused, undamaged and salable condition.
- Any merchandise returned broken will not be issued a refund
- 20% restocking fee will apply to all returns.
- Broken pieces will be exchanged only for same item.
- Up to 3 exchanges are allowed without restocking fee
- Shipping charges are non refundable
- Exchanges will be charged a new shipping fee
- No returns on Special orders or multiple orders (for bridal parties)
Return Instructions
- Email info@BridalStylesBoutiue.com within four days of receiving your order. Please state reason for return. We will respond with return authorization number.
- Send back the item you would like to return within 7 days to Bridal Styles Boutique 905 Avenue U Brooklyn NY 11223 Attn: Returns Dept
- Please pack items well. Items damaged during shipment will not be accepted for returns. Return Authorization number (RA#) must be prominently displayed on the outside of the box.
- Once the return is processed, the purchasing credit card will be credited the merchandise amount minus the restocking and shipping charges
Final Sale
The following are considered final sale and will not be accepted for returns or exchanges
- HEADPIECES ARE FINAL SALE
- All sale items
- Any item marked “CUSTOM ORDER”
- Bridal Party – Multiple orders (3 or more of the same item) We recommend you order one first to see and to insure that you like the style
- All in store purchases